Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Can’t find what you’re looking for?
Treatment Room
Treatment Room
Let’s see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Headaches
- Flu
- Back pain
- Sprains
- Burns and scalds
- Animal bites
- Cuts and grazes
- Minor head injury
- Norovirus
- Cold Sores
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
Howlands
Welwyn Garden City
Hertfordshire
AL7 4HQ
Tel: 01438 314333
Open 24 hours
King Arthur Court
Cheshunt, Waltham Cross
Hertfordshire EN 8XN
Tel: 01992 622157
8.00am – 8.00pm
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Call 111
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Doctor
Book an appointment on the phone01920 468941
Travel Room
Travel Room
How can we help you?
Vaccinations, medication and travel advice
Travel Assessment
We offer a travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form at least 6 weeks before your departure date.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Wellbeing Centre
Wellbeing Centre
Lets see what we can do…
Lister Hospital Prostate Cancer Support Group
We aim to provide non-professional mutual support, by inviting anybody who is or has been affected by this devastating illness, to join us at our meetings.
MacMillan Cancer Support
If you or someone you know has been diagnosed with cancer, we can help. Find out what to expect, get information, practical advice and support, hear from experts and read about other people’s experiences.
Telephone: 0808 808 00 00
Website: www.macmillan.org.uk
Carers in Hertfordshire
Carers in Hertfordshire staff and volunteers work with and for carers, 1-1 and in groups.
We provide information, problem solving and support. We also arrange a variety of ways for carers to have a voice and influence service improvements.
Telephone: 01992 586969
Twitter: @carersinherts
Website: www.carersinherts.org.uk
Email: contact@carersinherts.org.uk
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 020 7378 4999
Website: www.carersuk.org
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: www.nhs.uk
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: www.nhs.uk
Herts Help
HertsHelp are a network of community organisations in Hertfordshire working together to listen and help you find independent support, guidance and information you need to get the most out of life.
Telephone: 0300 123 4044
Website: www.hertshelp.net
Email: info@hertshelp.net
East Herts Community Transport
East Herts Community Transport is a project of the CVS for Broxbourne and East Herts, aiming to facilitate community transport in the district. This includes a Community Car Scheme, run by the CVS as well as initiatives and options of other providers: door-to-door services, car schemes, minibuses for hire as well as other services that make life easier if you are struggling to get out and about.
Telephone: 0300 123 1677
Twitter: @EastHertsCT
Website: drivenbythecommunity.org.uk
Email: communitycar@cvsbeh.org.uk
Meetups in Hertford
Meetup brings people together in thousands of cities to do more of what they want to do in life.
Website: www.meetup.com
Waterford Womens Institute
We have fun, enjoying outings, coffee mornings and eating out as well as our monthly meetings.
Visitors and new members are welcomed.
Telephone: 01920 426569
Website: directory.hertfordshire.gov.uk
Family Lives
Family Lives work closely with local communities through their services for families, and a local network of volunteers. Find out what they’re doing near you and how you can get involved.
Telephone: 01163 666087
Website: www.familylives.org.uk
Watton-at-Stone Sports Facilities
Most of the sports activities are centred on the village Sports Field (often referred to as the Meadow) which is located just off the High Street, opposite the Bull public house.
Website: www.watton-pc.org.uk
Activities held at Benington Village Hall
3 Walkern Road, Benington SG2 7LN
More details can be found in the Benington parish magazine.
Mondays Art Club: 10am – 2pm
Chair Exercises: 2:30pm – 4pm
Tuesdays Tuesday Club for over 60’s: 2pm – 4pm on alternate weeks
Whist Club: 2pm – 4pm on alternate weeks
Badminton: 7:30am – 9:30am
Wednesday Yoga/Pilates: 10am – 11am
Thursday Coffee morning: 9am – 11:30am
Friday Badminton: 10am – 12pm
Jenny Cobb: 01438 869348
Hertfordshire MIND
Hertfordshire Mind Network is an independent charitable provider of mental health services. We work across Hertfordshire, offering support to anyone in the county who is over the age of 18 and facing a mental health problem, or caring for those who are.
Telephone: 0203 727 3600
Twitter: @HertsMind
Website: www.hertsmindnetwork.org
Email: info@hertfordshiremind.org
Change, Grow, Live (CGL)
We provide help and support to adults, children, young people and families. Our services cover a wide variety of areas including health and wellbeing, substance use, mental health, criminal justice, domestic abuse and homelessness.
Facebook: changegrowlive
Twitter: @changegrowlive
Website: www.changegrowlive.org
Hertfordshire Partnership Wellbeing Service
The Wellbeing Service offers free and confidential talking therapy and practical support for Hertfordshire residents experiencing a wide range of mental health problems such as: worry, low mood, insomnia and stress.
We also provide support for carers, people who are struggling with the reality of living with long term physical health conditions or who are experiencing low mood and anxiety during or after pregnancy.
Facebook: HPFTWellbeing
Twitter: @HPFT_Wellbeing
Website: www.hpft.nhs.uk
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Spectrum - Hertford Drug & Alcohol Services
Spectrum – Hertford is a free and confidential drug and alcohol service for adults. Our Hertford service is also open to people living in Waltham Cross, Ware, Cheshunt and Bishops Stortford.
We will help you to make and sustain the changes you need to make to reduce and, ultimately, stop your drug and/or alcohol use. We aim to empower you to identify and realise your goals throughout your recovery journey, in order to live a healthier, safer life.
Telephone: 01992 500161
Website: www.changegrowlive.org
Email: herts@cgl.org.uk
Change, Grow, Live (CGL)
We provide help and support to adults, children, young people and families. Our services cover a wide variety of areas including health and wellbeing, substance use, mental health, criminal justice, domestic abuse and homelessness.
Facebook: changegrowlive
Twitter: @changegrowlive
Website: www.changegrowlive.org
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Drinks Tracker - Mobile App
Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.
Download from: play.google.com
Download from: itunes.apple.com
One You Days Off - Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: play.google.com
Download from: itunes.apple.com
The Living Room Hertfordshire
Our treatment centres in Stevenage and St Albans provides free intensive structured, abstinence-based, day treatment for adults with substance addictions: alcohol and illicit and non-illicit drugs and behavioural addictions such as: eating disorders, obsessive-compulsive disorder, self-harm, gambling, shopping/spending, relationships, love and sex); free crèche childcare (Stevenage based); and free therapy and support for family and friends. in addition we have a variety of outreach projects in areas of need.
Telephone: 01438 355649
Facebook: LivingRoomHerts
Twitter: @livingroomherts
Website: livingroomherts.org
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Hertfordshire Domestic Abuse Helpline
Herts Domestic Abuse Helpline is a confidential, free, support and signposting service for anyone affected by domestic abuse.
Telephone: 08 088 088 088 (calling this line will not show up on your phone bill)
Website: www.hertsdomesticabusehelpline.org
Safer Places
Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by domestic and sexual abuse who live in west Essex, mid Essex, east Hertfordshire and Southend.
Telephone: 03301 025811
Twitter: @saferplacesuk
Website: www.saferplaces.co.uk
Email: info@saferplaces.co.uk
Herts Help
HertsHelp are a network of community organisations in Hertfordshire working together to listen and help you find independent support, guidance and information you need to get the most out of life.
Telephone: 0300 123 4044
Website: www.hertshelp.net
Email: info@hertshelp.net
Hertswise - the dementia support service
The Hertswise dementia service is there to support people with dementia, low-level memory loss or mild cognitive impairment as well as their friends, family and carers.
The service is provided by Age UK Hertfordshire, the Hertfordshire Independent Living Service, Herts Mind Network, Carers in Herts and other community and voluntary groups.
Telephone: 0300 123 4044
Website: www.ageuk.org.uk/hertfordshire
Hertfordshire Adult Social Services
There are a number of Social services available to adults across Hertfordshire, for more information and who to contact please visit the Hertfordshire County Council Website.
Transport for Older People and Disabled People
There are a number of options for transportation within Hertfordshire, for more information and access to services please visit the Hertfordshire County Council website.
Red Cross - Mobility aids
The British Red Cross mobility aids service provide short-term loans of wheelchairs and toilet aids in Bedfordshire, Hertfordshire and Essex.
Telephone: 01992 585974
Website: www.redcross.org.uk
East Herts Community Transport
East Herts Community Transport is a project of the CVS for Broxbourne and East Herts, aiming to facilitate community transport in the district. This includes a Community Car Scheme, run by the CVS as well as initiatives and options of other providers: door-to-door services, car schemes, minibuses for hire as well as other services that make life easier if you are struggling to get out and about.
Telephone: 0300 123 1677
Twitter: @EastHertsCT
Website: drivenbythecommunity.org.uk
Email: communitycar@cvsbeh.org.uk
Hearing Advisory Service
Hanscombe House surgery provides a Hearing Advisory Service, this is run by an outside organisation. John runs the clinic the last Tuesday of every month. No appointment needed, he is here from 2.00pm and will see each patient that arrives in turn.
Address: Hanscombe House Surgery
52A St Andrew Street
Hertford
Hertfordshire
SG14 1JA
Telephone: 01992 582025
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Age UK
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
Telephone: 0800 169 2081
Website: www.ageuk.org.uk
Isabel Hospice
Isabel Hospice provides free palliative care and support for patients and their families living with cancer and other life-limiting illnesses such as MND, end stage renal conditions, end stage heart conditions, respiratory conditions or other neurological conditions, throughout eastern Hertfordshire.
Telephone: 01707 382575
Facebook: isabelhospice
Twitter: @isabelhospice
Website: www.isabelhospice.org.uk
Lister Hospital End-of-Life Care Services
The Lister Hospital Palliative and end-of-life care services work solely with patients who have life-limiting illnesses and offer; advice, information to patients and families including financial matters, emotional and psychological support, referrals to community services and bereavement support. For full details please visit the website link below.
Telephone: 01438 284035
Website: www.enherts-tr.nhs.uk
Early Bird Self-Referral
You can self-refer to the Early Bird service from as early as five weeks pregnant. You will be sent a letter offering you an appointment within 10 working days, please read the information contained within the screening leaflet before you come to your appointment.
Self-refer: www.enherts-tr.nhs.uk
East and North Hertfordshire Maternity Unit
The Lister’s Diamond Jubilee Maternity Unit opened in October 2011 and sees over 5,500 babies born every year. Our aim is to assist you to have a safe pregnancy and a healthy happy baby.
Website: www.enherts-tr.nhs.uk
Postnatal Depression - Wellbeing Service
We provide support for carers, people who are struggling with the reality of living with long term physical health conditions or who are experiencing low mood and anxiety during or after pregnancy.
For Urgent Support Telephone: 0300 777 0707
Facebook: HPFTWellbeing
Twitter: @HPFT_Wellbeing
Website: www.hpft.nhs.uk
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: play.google.com
Download from: itunes.apple.com
Sexual Health Hertfordshire
All our services are free and confidential to everyone regardless of age or gender. We have clinics across Hertfordshire.
Telephone: 0300 008 5522
Health For Teens: Sexual Health
Health for Teens introduces a new and different way for young people aged 11-19 to learn about their health.
Website: www.healthforteens.co.uk
National Sexual Health Helpline
If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.
Telephone: 0300 123 7123
Website: www.nhs.uk/oneyou
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 0300 123 7123
Website: www.fpa.org.uk
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Church Street Stop Smoking Service
The service runs for 8 weeks and for your first appointment please allow 30 minutes for a short discussion on the reasons why you want to give up and how we might be able to help you.
Please contact the surgery for further information or to make an appointment with one of our Health Care Assistants.
Smokefree Hertfordshire
The Hertfordshire Stop Smoking Service offers free professional specialist advice and support to smokers. This increases your chance of stopping smoking by up to four times.
Telephone: 0800 389 3998 or 01442 453071
Text: SMOKEFREE to 80818
Website: www.enhertsccg.nhs.uk
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
NHS Smokefree - Mobile App
The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.
Download from: play.google.com
Download from: itunes.apple.com
Hertfordshire Health Walks
Our countywide initiative of free, led walks aims to encourage people of all ages and abilities to get outdoors, get more active and reap the benefits.
Website: www.hertfordshire.gov.uk
NHS Weight Loss Guide
Our new 12 week weight loss guide combines advice on healthier eating and physical activity.
You get a brilliant information pack for each week of the plan, which is full of advice and tips, plus a brilliant stick-it-on-the-fridge planner to help you track your weekly progress.
Website: www.nhs.uk/livewell
One You Couch to 5K - Mobile App
The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.
Download from: play.google.com
Download from: itunes.apple.com
One You Easy Meals - Mobile App
The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.
Download from: play.google.com
Download from: itunes.apple.com
Be Smart Food - Mobile App
Simply scan the barcode of your food and drink to find out what’s inside.
You’ll also get loads of simple hints and tips to help you make healthier choices, plus food detective activities for the kids and fun mini-mission ideas for the whole family.
Download from: play.google.com
Download from: itunes.apple.com
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Health Review and Assessment Clinic
Health Review and Assessment Clinic
Here we can help you monitor your condition
More than one condition?
Health Reviews
Prescriptions and medicines centre
Prescriptions and medicines centre
How can we help you?
Prescriptions
Local Pharmacies
- Andrews Pharmacy
01920 462239, 104 High Street - Tesco Pharmacy
0345 677 9699, 5-6 West street - Boots Pharmacy
01920 460125, 66 High St - Eastware Pharmacy
01920 469823, 2b East Street - Tesco In-Store Pharmacy
01992 583225, 17 Bircherley Grn - View more local pharmacies