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Access Survey

East and North Herts Clinical Commissioning Group and NHS England wish to seek your views about extending the opening hours of GP practices in Broxbourne, Buntingford, Hertford, Hoddesdon, Ware, Watton and surrounding areas, known as Upper Lea Valley.

GP practices in this area are currently open between 8am and 6.30pm Monday to Friday, with some practices open for longer hours on one or two weekdays and some Saturday mornings. These are called “extended hours appointments”.

The new proposal is to offer extended hours appointments every weekday evening and at weekends/early mornings depending on local demand by October 2018. These appointments will be offered from a central surgery hub, which is different to the surgery that you are registered with. The service will be run by Generating Healthcare Ltd which is a collaboration of all GPs in the area.

Everyone registered with a GP practice in the area is asked to give their opinion on these proposals.

To ensure best use of NHS resources patients are asked to complete the survey using the link below

Alternatively patients who do not have access or are unable to complete the online survey, a paper version of the questionnaire is available from:

Public Engagement Team, East and North Hertfordshire CCG, Charter House, Parkway, Welwyn Garden City, AL8 6JL. Call them on 01707 685 397

The survey will close at 5pm on Friday 20 April 2018 and your responses will be kept confidential and anonymous.

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